“Your job is to instruct, discipline, and inspire them to do things better than they thought they could do on their own.” — Don Shula

“Seventy-five to eighty-five percent of performance comes from consequences like praises and reprimands.” — Ken Blanchard

“People who feel good about themselves produce good results.” — Ken Blanchard

“Men are developed the same way gold is mined.  Several tons of dirt must be moved to get an ounce of gold.  But you don’t go into the mine looking for dirt.  You go looking for gold.” — Andrew Carnegie

“If you want the best out of a man, you must look for the best that is in him.” — B. Haldane

P.E.T. (Parent Effectiveness Training) has three guiding principles

  1. Have a few rules
  2. Repeat often
  3. Be consistent